On Monday, Richard, the Safelite technician, arrived right on time. He was friendly, personable and extremely professional. I don't think he wasted a breath or a movement. He explained everything he did and was doing, clearly and understandably. And he replaced the window in just under an hour, right before my unwavering eyes. He did a terrific job and I couldn't have been happier.
Thank you Richard, and thank you Safelite.
Very much satisfied with the exceptional quality of work. The technician even cleaned all my windows inside and out
Super friendly staff and excellent service! Walt let us know that at worst our new windshield would cost over $500 if the rain sensors couldn't be salvaged but he'd do all he could to save them and in turn save us money. We were prepared to spend the $500+ and were pleasantly surprised when we went to pick up our Land Rover LR4 that the price was much less. They even washed the rest of the windows in the car after install!
The day before my service was a Sunday and my seven year-old grandson was visiting. It had snowed and our cars were covered with snow. Santa's little helper determined to clean the cars off using his little, metal, toy hoe. He came walking into the house stating in a downcast manner, "something happened...."
What had happened was his hoe had holed the rear window and a shower of glass fragments was snowing into the car (he had gotten the real snow off). I went online immediately and contacted Safelite, making an appointment for the next day literally within minutes.
Technician came at an earlier time which was great for me. He explained the process to me, provided me windshield options that could save me money, and installed my new windshield quickly. It was a great experience from start to finish!
I have an older car and was concerned that perhaps my window wouldn't be in stock and it would take a few days.... Not to worry. My window was replaced in less than 24 hours and I was back on the road.
Had my windshield replaced. It was done in little time and all communications were professional and courteous. Would use again.
Safelite Autoglass is a US Car Repair based in Hickory, North Carolina. Safelite Autoglass is located at 1961 US Hwy 70 SE, Hickory, NC 28602, USA.
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