These guys are a ripoff. They stole an 8 piece setting of sterling silver, a 16 piece setting of silver plated silverware, and several antiques. They delivered to a storage unit and we didn't discover the theft until 6 months later when we moved to our new home. Watch out!!!
Hickory police state they will but it in storage for us to pick up. The entire reason we hired movers is because my husband is disabled. This copy lies, they are lazy, one would work while other 2 took breaks, they wore pot hats, very unprofessional, scratched our further and then refused to give it to us. They put holes in out mattress also well.
Needing to move and move fast? I recommend Primary. Primary Moving and Storage was prompt, professional, and not pricey at all. Thanks Primary Moving and Storage, you guys rock!!
Worst moving company EVER. Did not show up on original day, which was a Saturday; was 4 1/2 hours last second day and took 3 men to move a 2 bedroom/2 bath apartment 8 hrs. Then after spending 2 hrs at Walmart they arrived at our new place and said they couldn't stay because one had court in the morning so it would be after lunch on Monday. Didn't show Monday. Tuesday, basically same thing - they were suppose to show at 5:30 pm; received email at 6pm stating they were not coming. On Wednesday they said they could be there by 2 or 2:30. Told them to call when on their way, later called to say it would be closer to 4:30. We he arrived home at 5:30 had not hearing anything from them and they were not there. After numerous times attempting to call finally go someone who said they were busy with other moves. - They have lied to us from the very beginning. After I stated he never intended to show his black ass that day he stated we would never receive I items.
Customer beware!!! Do not use thia company!!! I had my move schedule fie 7/13. Premove they were professional and I thought it was going to be a simple move. On the day of my move no one called me say they were on the way.... I didn't know what time to even expect for them to show up! After several failed attempts to reach someone through phone calls and emails, I finally got someone on the phone around 1030 AM and was told their truck broke down. I was offered to postpone the move until the next day or a smaller truck with more time. I didn't have any wiggle room with the move date so I choose the smaller truck. Around 330 PM this company sent two movers in a dirty cargo van to move me from a fully furnished two bedroom apartment and garage. When I refused the move I was told take it or leave it!! Needles to say, I left it! I got a Uhaul and paid two movers.... Saved a lot of money by doing it myself!!!
I typically do not write reviews, however, I had such a bad experience with Primary Moving I had to share my experience. From the time they arrived to the time they left it one of my worst experiences. Instead of making me at ease about the move (which is nerve wracking to begin with) they made the experience worse. Within 5 minutes they smashed a wine cabinet and fired one of their workers who broke it, on the spot (plus he was high or had mental problems). From there, they complained the whole time which is very unprofessional. I had a piano which they claimed they knew how to move, but I wouldn't call bouncing it down the stairs professional. It knocked all of my piano keys out of their casing. I had my brand new queen size bed covered as they asked but when they put it in the truck it tore the corner. Almost every piece of furniture seemed to have gotten banged around. The worst part of the experience was the lack of response when I had called about my damage. I had to wait almost a week before I received a returned phone call, and any follow up phone calls were delayed. They were not proactive and didn't own up to any of their damage and it was a fight the whole way. I would NEVER, NEVER USE THEM OR RECOMMEND THEM. they should be out of business and I should have listened to other reviews
Primary Moving Storage is a US Moving Company based in Hickory, North Carolina. Primary Moving Storage is located at 1820 1st Ave SW, Hickory, NC 28602, USA.
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