Multiple times I have gone to Journeys just to look around and each time I decide to get something small like a wallet or socks and trying to check out only to have them push me aside and ring up other customers with more merchandise. I had to raise my voice to get them to ring me up finally! And I wrote them on Facebook about it only to get a reply about just ordering offline. So, basically they blew off my entire question. I will never stop here again nor will I recommend it.
Customer service is a joke in here. It's obvious these employees work off commission the way they don't get along and get jealous at each other. Crazy
Went in this past Saturday, a big thank you to Chelsea. She took great care me!
Journeys is a US Shoe Store based in Hickory, North Carolina. Journeys is located at 1960 US Hwy 70 SE, Hickory, NC 28602, USA.
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