Thirdly, the financing deal on the car was outstanding. I was prepared to pay in full up front but you offered a financing deal I could not refuse. The conversation about gap coverage was enlightening and the up-sell on coverages and warranties was ultimately respectful of what I wanted and needed. Professionally and courteously done.
This was an easy buying experience. They also had the vehicle, with the options we wanted, in stock. This is our third Volvo that we have purchased from Paramount.
In for warranty work, all in all good experience. Courteous staff, clean facility, work done in timely manner. Pleased with this company
Firstly, Butch Walters is a gem. He was very personable in his communications without any of the glib affect commonly associated with auto sales. I felt listened to, accommodated and not pressured in the least. I work in Charlotte and there were certainly closer dealerships, but there was something about the preliminary sales conversation with Chuck that made me feel genuinely at ease. Prior to driving to Hickory, Butch photocopied the sales sticker for me and emailed it so I could understand exactly how the car was equipped and he worked with me to make sure that car was held and still available to me when I arrived (no bait/switch). Thank you!
Valerie Rorie, in the service department, always does a great job of keeping our vehicles looking and running like new.
All of the staff, at Paramount, does an excellent job of keeping everyone satisfied.
Secondly, the dealership helped me by transporting my own car back to Charlotte while I drove my own car home. This simplified the transaction considerably and made it an easy decision for me to leave work and drive to Hickory without having to negotiate schedules and childcare with my wife to get the transaction done. This makes a world of difference for working couples with kids. I arrived at about 6:00 on a Friday night, but despite the late hour, everyone took their time with me. I would have signed for the car immediately, but Butch took his time with me, took me on a test drive, answered all my questions and made sure I was completely satisfied with the car first.
The salesman, Parker Grove, did an outstanding job of explaining the new technology to us. This is the second time that Parker has sold us a car. I am sure that we will be back at his desk when the S90s come out.
I have been searching for months for the perfect vehicle for me. I stumbled upon a Jeep Wrangler which was beautiful and exactly what I was looking for. I contacted the dealership and got Butch as a salesperson on accident. And I am so glad I did! His customer service was wonderful, explained the details on the vehicle, showed me all the things included with the vehicle, and went out of his way to hold it for me, knowing I was driving an hour and a half from out of state to view it. They allowed me to sign all the paperwork the night before so I could pick it up the next day. I worked with Colton as well, he helped me finance the vehicle with a wonderful interest rate, and did it very last minute for me. He had a very friendly attitude as well, and was always willing to work with me. I will, and already have, recommended this dealership and the wonderful smiling faces to everyone I know. I get multiple compliments daily on my new vehicle and I tell them exactly where to go to find them one as well. They have made a lifetime customer.
I had a wonderful experience working with the guys at Paramount Volvo! Not that the XC90 is a hard sell because it's a beautiful machine but my salesman, Brandon was professional, friendly, and 100% customer service focused throughout my entire car buying process. I'd have to say it was one of my favorite car buying experiences. Brandon was very knowledgeable about the XC90 - he was patient and very thorough when he explained all the features it has to offer. I am very happy I chose to work with Paramount Volvo with this purchase.
Paramount Volvo Of Hickory is a US Car Dealer based in Hickory, North Carolina. Paramount Volvo Of Hickory is located at 1207 S Center St b, Hickory, NC 28602, USA.
Please contact with Paramount Volvo Of Hickory using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Paramount Volvo Of Hickory opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Car Dealer in Hickory